FAQ
How do Jumps and other inflatables work?
Our bounce houses work off of continuous airflow. This means that a blower pumps air into the bounce house the whole time it is in use. Pores in the seams and material allow air to escape as kids jump and play, while the blower continues to inflate the unit.
Are they safe?
Yes! Our bounce houses are constructed and setup to be as safe as possible. An adult should supervise all play. Our bounce houses are covered for weather protection, have netting on all walls to allow for visibility and air circulation and have a ramp for easier entry and exit.
What kind of surface is needed for the installation of the bounce house?
We prefer to setup on grass, but can also setup on concrete and asphalt. The area must be as flat as possible with only gradual slopes. If the installation site is grass, we ask that you “please clean up after Fido” in the location prior to setup. Also, please do not mow before or after setup.
How do I make a reservation
Reservations are taken by phone or email. When reserving a bounce house, please have the following information ready: your name, address where unit will be delivered to, phone number where you can be reached and the type of surface the unit will be setup on.
How much room do I need?
For regular jumps: 16′ x 20′ ; combo units: 20′ x 30′
Can they be setup indoors?
Yes. Bounce houses can be setup indoors provided there is enough ceiling clearance. Gyms, auditoriums and other large halls are perfect!
Do we need to provide anything?
No. We provide tarps, stakes, extension cords, and we do all the work for you! The blower runs off a standard 110-volt outlet, which must be within 50 feet of where you would like the bounce house setup.
Is there a deposit required?
Yes. We require a $75 deposit, but if cancellations is due to weather, the deposit will be fully refunded.
Is there a delivery fee in addition to the rental fee?
We will never charge you for delivery in Kendallville, IN. Outside theis area there is a $15 minimum charge. Please call or email for a quote.
When do I pay for my rental?
You may pay anytime before/on the day of delivery. The unit will not be setup until full payment has been received.
How can I pay for my rental?
We gladly accept cash, money orders, checks, and Paypal. A $25 charge applies for any returned items.
What is the length of time for the rental of each piece of equipment?
Pricing is based on an all day rental. We deliver in the morning or before your event starts and pick up in the evening. We are flexible so just call if you need something different.
What if it rains or is too windy?
If it is raining or too windy, we cannot setup a bounce unit outdoors. If weather conditions change after delivery and setup there are no refunds.
What do I do if it rains during my rental?
Weather in Indiana is unpredictable sometimes! All the bounce houses can get wet and it won’t hurt them. A light misty rain is just fine. If it starts raining harder, you’ll want to get the kids/adults out until it stops. You’ll also want to shut off the blower switch and let it deflate. As soon as it stops raining you can turn the switch back on and let the kids start having fun again!
Is there a cleaning charge?
No! We continually clean all of our units on an ongoing bases. However, if excessive cleaning is required due to guidelines not being adhered to, a cleaning charge of $50 will be required.
How many kids can get in at one time anyway?
How many can safely play at once will vary by jumper size, children, and amount of adult supervision. The regular jumps are weighted for 1000 lbs at a time and the combo units are weighted for 1500 lbs.
Why can’t I pick up the bounce house and set it up myself?
Our main concern is safety. Some companies allow their customer’s to pick up the unit and take it home and set it up themselves. However, we do not feel that this is a good idea. We are trained to evaluate the site, use appropriate stakes and straps to secure the unit to the ground, and bring to your attention some safety issues that may sometimes go unnoticed.
If you have any questions that were not answered here, please visit the Contact Page
